Under 20’s

Under 20’s

Under 20’s
Under 20's


Due to the ongoing pandemic this is by appointment only, however we review regularly in accordance with government guidelines and any changes will be updated on our website and social media.

If you want to speak with someone about an appointment, please call 01432 483693 and we will be happy to assist you.

Please note, due to the nature of this clinic no one aged 20 or over will be able to enter the building. Please bare this in mind if you wanted to bring an adult to support you. If this applies then you can be seen in one of our many other clinics, details of which can be found here.

We are a confidential service and will not share any information you may tell us unless we are concerned about your safety, or the safety of someone else. You will always be informed if this is the case.

Our Clinic Timings

If you have any questions or would like to explore one of the below methods of contraception further, please contact the team as per the given schedule.

Monday to Thursday 9AM – 5PM

Friday 9AM – 1PM

Call the Service 0800 772 0478


Confidentiality means keeping information safe and private. Our service will keep all your health information confidential. This includes: anything you tell us, any information we write down about you and details of any treatment you have had.

If you want to talk to us about something personal, we must keep this information confidential, even if you are under 16. This may be information about, sex, relationships, pregnancy, contraception, drugs and alcohol, or if you are feeling down.

You are entitled to the same confidential health care when you are under 18 as anyone over 18. If you are under 16 and having sex, you will be encouraged to talk with your parents, carers or guardians, but this does not mean that we will tell them about your visit.

Do we ever break confidentiality?

Sometimes we may have to share information about you. We do this if we think you are at risk of serious harm or you are in danger. We may have to tell another health professional about it to be able to help you. But even then, we will tell you that we are going to do this and explain who we will tell and why. This is always done because we want to take care of your best interests.


We believe that young people need to be equipped with the knowledge and skills to develop sexual behavior that is safe and enjoyable for them and their sexual partners. Part of being safe is being in supportive relationships.

When they are healthy, relationships help us to thrive. As well as helping us enjoy the good times, they see us through the bad times too, holding us like a safety net when we’re at risk of falling.

Dating and new relationships should be exciting. We offer the following tips that might help you to build on the excitement and develop a healthy relationship with your partner.

Communication – it’s pretty obvious, but communication is really important in building healthy relationships. Are you on the same page in your relationship, do you understand each other’s expectations.

Disagreements – its OK; disagreements are a natural part of any relationship, but compromising and resolving disagreements fairly so that you both feel OK about it, is all part of a healthy relationship.

Boundaries – agreeing boundaries will help you to feel freer to do things you want. This includes, seeing your friends and doing those activities you enjoy. It’s healthy to spend time apart and will benefit your relationship too .

Respect – is about showing your partner that you respect their feelings, emotions, desires, and wants. It’s about offering support and encouragement, rather than putting each other down.

Signs of an Unhealthy Relationship

There are times when we are in a relationship that doesn’t make us feel good about ourselves. When the person we are with is really critical, or shouts and calls us names. Sometimes this leads to making demands or threats or always making you do what they want, this is not healthy and if you find yourself in this situation, then you may need some help.

Really worrying signs are if a partner is stopping you from seeing a certain person or group of people, demanding to know passwords to email or social networking sites, and checking in with you at all hours of the day (and night).

This doesn’t happen in those first exciting weeks, but may happen over time. Take a look at your relationship from time to time to check that you are both still enjoying being together and it’s still working.

  • Boots Hereford, 42-43 Bewell Street, Hereford, HR4 9AA – 01432 274941
  • Boots Ledbury, 9 High Street, Ledbury, HR8 1DS – 01531 632687
  • Boots Leominster, 18 Corn Square, Leominster, HR6 8LR – 01568 612721
  • Boots Ross-On-Wye, 5 Market Place, Ross-On-Wye, HR9 5NX – 01989 562798
  • Bromyard Pharmacy, 35 High St, Bromyard, HR7 4AF – 01885 483291
  • Chandos Pharmacy, 2-3 Chandos House, 46 St Owen Street, Hereford, HR1 2PR – 01432 272065
  • Chave & Jackson Pharmacy, 6-7, Broad Street , Hereford, HR4 9AE – 01432 272152
  • Day Lewis Pharmacy – 96 Grandstand Road, Hereford, HR4 9NR – 01432 343121
  • Day Lewis Pharmacy – No 2 Sear House, Bye Street, Ledbury, HR8 2AA – 01531 632693
  • Healthpoint Colwall Pharmacy, Fletton House, Walwyn Road, Colwall, WR13 6QG – 01684 540246
  • Leominster Pharmacy, 21-23 West St, Leominster HR6 8EP  – 01568 615429
  • Lloyds Pharmacy – 10 King St, Hereford, HR4 9BW – 01432 371512
  • Morrisons Pharmacy, Station Approach, Hereford, HR1 1DN – 01432 341007
  • Sainsburys Pharmacy (Lloyds) – Barton Yard, Whitecross Road, Hereford, HR4 0AG – 01432 375979
  • Taylors Pharmacy – 1-2 St Owens Mews, St Owens Street, Hereford, HR1 2JB – 01432 264242
  • W S and B Rees Pharmacy – 20 High Street, Leominster, HR6 8LZ – 01568 612306
  • Westfield Walk Pharmacy – Westfield Walk , Leominster, HR6 8HD – 01568 610399

The IUD can be fitted up to 5 days after unprotected sex, or up to 5 days after the earliest time you could have ovulated, for it to be effectiveYou need to take the emergency contraceptive pill within 3 days (Levonelle) or 5 days (ellaOne) of unprotected sex for it to be effective – the sooner you take it, the more effective it’ll be.There are two main types of contraception you can use in an emergency, the pill, (2 different types) and the Intra- uterine Contraceptive device (IUD) or COIL, which needs to be fitted into the uterus by a specially trained doctor or nurse.If for some reason, you don’t seek help straight away and you think, ‘it’s too late’, please still come to see us, there may still be something we can do. Emergency Contraception -PillsEmergency Contraception – Intra- uterine Contraceptive device/COIL


If you’re ready to start to thinking about having sex, or already having sex, then it’s a good time to think about how you will keep yourself sexually healthy. Condoms are the only way to help prevent the spread of infection. That’s really important if you don’t want to catch or spread an STI (Sexually Transmitted Infection) like chlamydia, gonorrhoea or HIV. They also are a good way to prevent pregnancy.

How effective is the male Condom?

Condoms are 98% effective if used correctly. This means 2 out of 100 women will become pregnant in one year when male condoms are used as contraception.

How do I use the condom?

Condoms have an expiry date; check your condom is in date and that it has a CE and KITE mark

Condom packets usually have two straight edges and two serrated edges; tear straight down, serrated edge to serrated edge

Place the condom on to the erect penis

Pinch the top of the condom as you put it on. This leaves space for air (to prevent the condom splitting and space for the ejaculation fluid)

Roll the condom right down to the base of the penis

If it won’t roll onto your penis properly, you may have it the wrong way round the roll needs to be on the outside. If this happens don’t just turn it over sperm may be present on the tip of your penis, just use another condom

Keep hold of the condom as you withdraw and remove it once you’re away from your partner

Wrap the used condom in a tissue

Place it in a bin

Do not flush condoms down the toilet

If you are using gels or other lubricants they need to be water-based, oil-based versions can damage the latex condom, making it more likely to split.

If the condom splits, it will not have protected you and if you are using it for prevention of pregnancy, you will need Emergency Contraception.

The female condom is a soft, loose fitting pouch with a ring on each end. Unlike a male condom you can put the female condom in ahead of time, before sex begins.

How effective is the female Condom?

The female condom is slightly less effective than the male condom and is 95% effective if used correctly. This means 5 out of 100 women will become pregnant in one year when female condoms are used as contraception.

How do I use the condom?

As with male condoms you need to check the expiry date on the package, and then open it carefully

If you’re putting the condom in your anus, remove the inner ring. If you’re putting the condom in your vagina, leave the ring in

Relax and get into a comfortable position to insert the condom, standing with one foot on a chair, lying down, or squatting

If it’s going in your vagina, squeeze together the sides of the inner ring at the closed end of the condom and slide it in like a tampon. Pushing the inner ring into your vagina as far as it can go

If it’s going in your anus, just push the condom in with your finger

Make sure the condom isn’t twisted. Pull out your finger and let the outer ring hang about an inch outside the vagina or anus

Hold the condom open as the penis or sex toy is going into the condom to make sure it doesn’t slip to the side between the condom and your vagina or anus

Gently pull it out of your vagina or anus, being careful not to spill the semen if there is any

Throw it away in the bin

Click here for more information on female condoms

The Combined Pill

This is a pill that contains synthetic hormones that are similar to the ones fertile women naturally produce, in their ovaries called progesterone and oestrogen. There are different types of pills that have slightly different levels of the hormones.

It works by preventing a woman from ovulating (releasing an egg).

It also thickens the mucous that sits in the cervix (neck of the womb) making it difficult for the sperm to swim through and it makes the lining of the uterus (womb) thin, so the environment isn’t suitable for implantation of an egg.

When taken correctly, the pill is over 99% effective at preventing pregnancy. As with most methods, the pill will work really well to prevent a pregnancy, but doesn’t protect you from sexually transmitted infections, so you will need to use condoms as well.

What are the side effects?

Blood Clots

The oestrogen in the pill may cause your blood to clot more readily. The risk of getting a blood clot is very small.  But If a blood clot develops, it could cause: deep vein thrombosis (clot in your leg) , pulmonary embolus (clot in your lung) or even more rarely a stroke or heart attack.

Breast Cancer

Research is still ongoing into the link between breast cancer and the pill.  Current research suggests that users of all types of hormonal contraception have a slightly higher chance of being diagnosed with breast cancer compared to women who do not use them. However, 10 years after you stop taking the pill, your risk of breast cancer goes back to normal.

The combined pill can cause temporary side effects, too at first, like headaches, nausea, breast tenderness and mood swings – if these do not go after a few months, it may help to change to a different type of pill

The Combined pill can sometimes increase your blood pressure, so we will check this soon after you have been prescribed the pill.

The pill is only 99% effective if its taken properly If you miss a pill or pills, or you start a pack late, it can make the pill less effective at preventing a pregnancy.

The chance of getting pregnant after missing a pill or pills depends on:  when the pills are missed  and how many pills are missed.

Find out what to do if you miss a combined pill here.

If you vomit within two hours of taking the combined pill, it may not have had time to be absorbed into your bloodstream. Take another pill straight away and the next pill at your usual time.

If you continue to be sick, keep using another form of contraception until you’ve taken the pill for another seven days without vomiting.

Very severe diarrhoea (six to eight watery stools in 24 hours) may also mean that the pill doesn’t work properly. Keep taking your pill as normal, but use additional contraception, such as condoms, while you have diarrhoea and for two days after recovering. Also do seek medical help if the diarrhoea and vomiting is this severe.

If you are in any doubt about what to do, don’t ignore it, just contact us on 0800 7720478

Click here for more information on the combined pill

Progestogen Only Pill (POP)

This is a pill that contains synthetic hormones that are similar to the ones fertile women naturally produce, in their ovaries called progesterone and oestrogen. There are different types of pills that have slightly different levels of the hormones.

The POP is 99% effective if taken correctly.

The POP thickens the cervical mucus to prevent sperm from meeting the egg whilst also thinning the lining of the womb. In some women, ovulation also stops.

Missing pills, vomiting or severe diarrhoea may make the pill less effective.

Periods may stop or be irregular, lighter or more frequent. It is not a problem if they stop; it is because it’s working well to keep the lining in your uterus (womb) thin, so that there is little or nothing to shed.

Click here for more information on the progestogen-only pill

Pregnant and unsure of what to do?

Finding out you are pregnant, when it wasn’t planned can be very distressing.  For some women they may be unsure what to do next.  You can contact us or speak to your own doctor for advice about the options.

If you feel that having a pregnancy at this time is not right for you, they can also refer you on to an abortion service provider, who will be able to give you more advice, to help you make the right choice for you and your circumstances.

If you are in any doubt about what to do, contact us on 0800 7720478

(All abortion services are free on the NHS)

Online Testing Kits Available

The screening kit will be sent to you in a blank packaging with no reference to sexual health screening.  The kits test for Chlamydia and Gonorrhoea either via a swab or urine sample.

Click to the given button and follow the instruction to order your home screening kit.

free test
Click Here to order your Free Health Kit